Your Privacy Matters

1. Introduction

Eden Clean & Co. ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and safeguard your personal information when you visit our website, book a service or interact with us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following information:

• Name, email address, phone number and postal address

• Property details (e.g. property type, bedrooms, bathrooms, access information)

• Booking details, service preferences and special requirements

• Payment information (processed securely via Stripe, PayPal or Square)

• Photos or videos you upload (for cleaning assessments)

• Information from cookies and analytics tools

3. How We Use Your Information

We use your information to:

• Process and manage your bookings

• Provide and improve our cleaning services

• Communicate with you about your bookings and enquiries

• Process payments and prevent fraud

• Send important service updates and (with your permission) marketing communications

• Analyse website usage to improve your experience

4. Legal Basis for Processing

We process your personal data based on:

• Your consent (e.g. marketing communications)

• The performance of a contract (e.g. providing cleaning services)

• Our legitimate interests (e.g. improving our services and website)

• Legal obligations (e.g. financial and tax records)